Privacy Policy

1. Introduction

This Privacy Policy explains how Azteron Teknoloji Anonim Şirketi ("Azeria", "we", "us", or "our") collects, uses, processes, and protects your personal information when you use our multiplayer AI workspace and related services (collectively, the "Service").

We aim to handle personal data in line with applicable privacy laws, including principles from the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and we describe our actual data practices in this policy rather than claiming any independent certification. Where a specific legal right applies to you, contact us and we will honor it.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, company information
• Profile Data: Profile picture, job title, preferences, settings
• Content Data: Messages, documents, files, and other content you share
• Payment Information: Billing address, payment method (processed by third-party providers)
• Communication Data: Support requests, feedback, survey responses

2.2 Information We Collect Automatically

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, device type, operating system
• Log Data: Access logs, error logs, performance metrics
• Analytics Data: Aggregated usage patterns and statistics

3. How We Use Information

We use your information for the following purposes:

4. Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Service, such as cloud hosting, payment processing, and analytics. These providers have access to your information only to perform their functions and are contractually obligated to protect your data.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

5. AI Data Processing

5.1 AI Training Data

We do not use your personal conversations or proprietary content to train our AI models without your explicit consent. AI model improvements are based on aggregated, anonymized usage patterns only.

5.2 Content Processing

Your content may be processed by AI systems to provide our services (such as generating responses or analyzing documents). This processing is temporary and necessary for service delivery.

6. Collaborative Features

6.1 Shared Workspaces

When you participate in shared workspaces or team collaborations, your contributions (messages, documents, comments) are visible to other team members. You control what you share in these collaborative environments.

6.2 Team Administration

Team administrators can view and manage team member activities, access shared content, and configure team settings. They are responsible for managing their team's privacy and access controls.

7. Data Security

We implement industry-standard security measures to protect your information:

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active, plus 30 days after deletion
• Content Data: Retained according to your settings, with options for immediate deletion
• Usage Data: Aggregated data retained for analytics (anonymized after 2 years)
• Legal Requirements: Some data may be retained longer to comply with legal obligations

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Cookies & Tracking

We use cookies and similar technologies to improve your experience and understand how you use our Service:

• Essential Cookies: Required for basic functionality (cannot be disabled)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand usage patterns (can be disabled)
• Marketing Cookies: Used for targeted advertising (with consent)

You can manage cookie preferences in your browser settings or through our cookie consent banner.

11. International Data Transfers

We may transfer your information to servers and service providers located outside your country. When we do, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent protection
• Binding Corporate Rules for intra-group transfers
• Your explicit consent for specific transfers

12. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

If we learn that we have collected personal information from a child under 18, we will delete such information from our systems as quickly as possible.

13. Policy Changes

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Post the updated policy on our website
• Update the "Last Modified" date
• Notify you via email or in-app notification
• For significant changes, obtain your consent where required

Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: