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Everything you need to know about Azeria's AI-powered corporate intelligence platform.
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General Questions

Azeria is an AI-powered corporate intelligence platform that combines ChatGPT's conversational AI, Slack's team collaboration, and Confluence's knowledge management. It creates a unified workspace where your team can chat with your company's knowledge base, collaborate on projects, and make data-driven decisions. Simply upload your documents, connect your tools, and start asking questions in natural language.

Azeria is designed for teams and organizations of all sizes who want to unlock the potential of their collective knowledge. Whether you're a startup looking to scale efficiently, a growing company managing increasing complexity, or an enterprise seeking to optimize knowledge sharing, Azeria adapts to your needs.

Azeria's most critical feature is enabling your team to interact directly with Azeria—the AI assistant—inside a shared chat room, where multiple people can ask questions, collaborate, and receive instant answers together. Unlike general AI tools like ChatGPT, Azeria is trained on your company's unique data and context, understands your business processes and terminology, and supports real-time group conversations with the AI. This collaborative chat experience, combined with integrations and enterprise-grade security, sets Azeria apart.

Platform & Features

Azeria can process a wide variety of document types including PDFs, Word documents, Excel spreadsheets, PowerPoint presentations, text files and markdown files.

Azeria achieves high accuracy by grounding its responses in your specific company data rather than relying on general knowledge. All responses include citations and sources, allowing you to verify the information. The system continuously learns from feedback and usage patterns to improve accuracy over time.

Yes! Azeria supports real-time collaboration with features like shared projects, team chats, collaborative brainstorming, and discussion threads. Team members can work together on projects, share insights, and build on each other's discoveries in real-time.

Security & Privacy

Azeria implements enterprise-grade security including end-to-end encryption, role-based access control, SOC 2 Type II compliance, and GDPR compliance. Your data is processed in secure, isolated environments with regular security audits and penetration testing. We never use your data to train models for other customers.

Your data is stored and processed in secure cloud infrastructure within data centers. For enterprise customers, we also offer private cloud deployment and on-premises options. All data is encrypted at rest and in transit.

Absolutely. Azeria includes comprehensive role-based access control, allowing you to define permissions at the user, project, and document level. You can create custom projects, set viewing and editing permissions, and ensure sensitive information is only accessible to authorized team members.

Integration & Setup

Our current integration options are limited. However, we are actively working to expand our integration capabilities and will be introducing support for many more business tools in the near future. Stay tuned for regular updates as we continue to grow our integration ecosystem.

Implementation time varies based on your needs. For small teams using our self-service option, you can be up and running in minutes. Guided implementations typically take 1-2 weeks, while enterprise deployments with custom integrations usually take 4-8 weeks. Our implementation team works closely with you to ensure a smooth rollout.

Yes, we provide comprehensive migration assistance. Our team can help you migrate data from existing knowledge management systems, collaboration tools, and document repositories. We handle data mapping, format conversion, and permission migration to ensure a seamless transition.

Pricing & Billing

Azeria offers flexible subscription plans based on team size and features needed. We have Starter (free for up to 5 users), Professional ($37/month for up to 100 users), and Enterprise (custom pricing) plans. No credit card required. Annual billing saves 15%.

We'll notify you when approaching your limits. For user limits, you can upgrade your plan or we'll automatically bill for additional users at the current rate. For storage limits, we offer additional storage add-ons. We never cut off access unexpectedly – we'll always work with you to find the right solution.

Yes! We offer significant discounts for qualified non-profit organizations, educational institutions, and open-source projects. Contact our sales team with information about your organization to learn more about available discounts and special pricing options.

Support & Training

We provide comprehensive onboarding, training sessions for your team, 24/7 technical support for enterprise customers, and dedicated customer success managers. Our extensive documentation, video tutorials, and community forums ensure your team gets the most out of Azeria. We also offer custom training programs for large deployments.

Support response times depend on your plan: Starter plans receive email support within 24-48 hours, Professional plans get priority support within 4-8 hours, and Enterprise customers receive 24/7 support with 1-2 hour response times for critical issues. All plans have access to our comprehensive help center and community forums.

Yes, we offer comprehensive professional services including implementation planning, data migration, custom integration development, training programs, and ongoing optimization. Our professional services team works closely with your IT and business teams to ensure successful deployment and adoption.

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